Envox.ai
Go to the panel

Settings

Your own profile, password, two-factor authentication, saved cards and API keys.

Settings is about you and your account access — not about your agents. Four tabs: Profile, Card List, API Keys and Usage.

Before you start

  • Changes here affect your own login, not your colleagues'. Their accounts are in Users.
  • Have your authenticator app ready if you plan to turn on two-factor.

Steps

  1. 1

    Update your profile

    The Profile tab holds your details, Change Password, Change Email and your Timezone.

    Timezone is not cosmetic. Every date in the panel — scheduled posts, call times, batch schedules — is shown in it. A wrong timezone makes a correctly scheduled post look wrong, or worse, go out at the wrong hour.

    The profile tab
  2. 2

    Turn on two-factor authentication

    Under Two-Factor Authentication, scan the QR code with your authenticator app and enter the code to Verify & Enable. If you cannot scan it, the panel shows a code to type in manually.

    Turning this on means you must have that phone to sign in. Set it up on a device you will keep, not a temporary one.

  3. 3

    Manage your cards

    The Card List tab holds the payment methods used for Subscriptions.

    The card list tab
  4. 4

    Create an API key

    API Keys is for reaching Envox from your own code. Create API Key, give it a descriptive name, and copy the key.

    The key is shown once. Copy it before closing the dialog — if you lose it, you delete that key and create another.

    Creating an API key
  5. 5

    Check your usage

    The Usage tab shows what this account has consumed, alongside the quota view in Subscriptions.

    The usage tab

Good to know

  • Delete Account is permanent: you cannot create a new account with the same email afterwards, and any subscription is cancelled. It asks you to type your email for exactly that reason.
  • Name an API key after where it runs — Production API Key, not key2. When you rotate one later, the name is all you have to go on.
  • Changing your email changes the address you sign in with, not just where mail arrives.

Related guides