Envox.ai
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Step-by-step guides

Documents

Written guides with screenshots — one page for every module in the panel.

Quick start

New here? Read these five in order and your first agent will be live.

  1. 1 Knowledge Base
  2. 2 Phone Numbers
  3. 3 Inbox
  4. 4 Conversation Histories

Main menu

DashboardYour account at a glance — call and message volume, and what the AI found in those conversations.Read the guide
InboxWatch live conversations and step in yourself when the agent needs a human.Read the guide
Conversation HistoriesRead every finished call and chat, with its transcript, recording, score and AI analysis.Read the guide
Keyword CategoriesGroup the words your customers use, so important conversations get flagged and notified.Read the guide

Agent Resources

Knowledge BaseGive your agents your own documents and pages, so answers come from your business instead of guesses.Read the guide
ToolsLet an agent do something mid-conversation — call your API, trigger an action on your site, or send the visitor to a page.Read the guide
SecretsStore API keys and tokens encrypted, and reference them from your tools instead of pasting them in.Read the guide

Channels

Phone NumbersConnect a real phone number to an agent so it can answer incoming calls and place outbound ones.Read the guide
Social ConnectionsConnect Instagram, Messenger and LinkedIn so an agent answers the messages that arrive there.Read the guide
Google AdsConnect your Google Ads account so Envox can analyse campaign performance and suggest changes.Read the guide

Content Management

Brand GuidesTeach the AI your colours, fonts and tone once, so every generated post looks like it came from you.Read the guide
Reference ImagesGroup images the AI can copy the style of when it generates or edits a visual.Read the guide
Post IdeasGet post suggestions generated from your own results, your competitors' best content, and your brand guide.Read the guide
PostsCompose a social post — generate the visual and caption with AI, or upload your own — then schedule it.Read the guide
CalendarSee everything scheduled and published across all your channels, on one month view.Read the guide
Comment → DMSend a DM with your message and links to everyone who comments a keyword on your Instagram post.Read the guide

Batch Actions

Batch CallsGive one agent a list of numbers and let it call every one of them.Read the guide
WhatsApp Batch MessagesSend one approved template to many contacts at once, and track what was delivered and read.Read the guide
WhatsApp Business TemplatesWrite the pre-approved messages you are allowed to send outside the 24-hour reply window.Read the guide
ScenariosBuild a multi-step follow-up that waits for a reply and branches when there isn't one.Read the guide

Billing

SubscriptionsCompare plans by their monthly credits, and change or cancel yours.Read the guide
CreditsOne credit balance pays for every feature. See what you have, what you spent and buy extra credits.Read the guide
InvoicesFind and download the invoice for every payment on your account.Read the guide
TransactionsThe record of every payment attempt on your account, including the ones that failed.Read the guide
Invite & earnShare your invite link and earn extra credits every time someone you invited makes their first payment.Read the guide

Team & Access

UsersInvite your colleagues into the account and control what each of them can reach.Read the guide
RolesDefine what your team members can access, once, and reuse it for everyone in that job.Read the guide
Activity LogsSee who changed what in the account, and when.Read the guide

Developers

MCP — Connect Your AI AssistantLet Claude, Cursor or another AI assistant publish your posts, create on-brand visuals with Envox AI, report on performance and handle WhatsApp Business through Envox.Read the guide
API ReferencePublish and schedule posts, create on-brand images and videos with Envox AI, read post performance and send WhatsApp templates from your own code with the Envox REST API.Read the guide

Other

SettingsYour own profile, password, two-factor authentication, saved cards and API keys.Read the guide
Prefer to be shown instead of told?The Help Center walks you through the same screens inside the panel.