Every payment produces an invoice here. This is the page you send your accountant to, and where you check whether a payment was actually settled.
Before you start
- Invoices appear after a payment is processed, so a brand new account has none until its first charge.
- Requires billing permission — see Roles.
Steps
- 1
Find the invoice
The table lists Id, Payment Method, Total Amount, Tax Amount and Status.
The invoices list - 2
Check whether it is settled
Status is either Paid or Unpaid.
Unpaid means the charge did not go through — usually an expired card. Fix the card in Subscriptions; an unpaid invoice eventually suspends the plan.
- 3
Download it
Use Download in the File column to get the PDF.
Good to know
- Total Amount includes Tax Amount — they are not added together.
- Invoices are per payment, not per month. An upgrade mid-month produces its own invoice alongside the regular one.
- For the payment attempt behind an invoice — including the ones that failed — see Transactions.